Escalating;217898 wroteI have had my account removed apparently for having multiple accounts. What happened is I had an account created for play money then lost access to the email feature to email me my password...I called deposit help because I wanted to put money on FT to play. They advised me to create a new account so that I could deposit, I did, I put on the money started playing everything is fine. Then I got my computer back (desktop) with the main email address I used before and emailed about fault with my new account. They respond with a message telling me about Mutliple Accounts and that they have the right to take away all my money. I have emailed them back and now am just waiting in the interim. If they advise me to open a new account to deposit and then revoke all the money from THAT account because I opened "multiple accounts", how hard should i sue?

Anyone please help me with this travesty? Any number I can call or way I can get in contact other than 7 day email response? Also, has anyone else had this happen before?

Thanks!

Escalating

You came to the right place. My scenario is with stars, not tilt.

I had a little over 2.5k taken from me when my original acct of fedh8er was suspended because i made a new acct out of idiocy. to be honest, I hated the name fedh8er and the stupid pic I had, so i made a new one. didnt really think anything of it.

It was a big hoopla and I got my acct back, but the funds and FPPs (over 50K) are gone.

What is happening has been a 3 week process and im starting to lose hope that i will see my cash or funds again.

stars support is quick to contact you about a problem but are slow to correct anything.

Might be different for tilt, im not sure.

good luck, and sorry I dont have better news.